We can design and incorporate any number of data-driven applications on your website. A few of the more obvious/popular applications are listed below.
Content Management System
A Content Management System (CMS) is an application that supports the creation and modification of digital content. It is often used to support multiple users working in a collaborative environment. Perhaps the most well-known CMS is WordPress, the world’s most popular software for creating blogs and websites. It is open source software that is free to use and customise.
The main benefit of a content management system is that it allows non-technical users to manage a website.
We work with many systems but we generally specify WordPress as it is by far the leading system, with easy access to thousands of utilities, “plugins” and themes. In fact there is almost certainly a “plugin” to suit most types of business, with data-driven applications ranging from eCommerce (online shops) to forums, image galleries and a vast array of business applications.
We can tailor a CMS website to meet your exact requirements. To discuss how a CMS website might help your business or organisation please call 07970 790807.
Customer Relationship Management
CRM or Customer Relationship Management is a system designed to enhance the relationship a business or organisation has with it’s customers. The system helps in collecting, organising, and managing information throughout the customer lifecycle, such as quotations, correspondence, invoices and transactions. A well-implemented CRM system can replace manual practices with an efficient, uniform process, thus increasing efficiency and customer experience..
CRM systems give companies the ability to manage the entire customer lifecyle and allow staff in multiple departments to collaborate and manage customer relationships.
CRM systems house valuable data, such as quotations, invoices and transactions.
A CRM web application allows easy access by staff, including remote sales staff and workers.
CRM systems add a layer of accountability to the customer relationship management process. A well-implemented CRM system helps employees across different departments understand their responsibilities to customers throughout the customer lifecycle.
Ultimately, CRM result in a better overall customer experience. Customers are more easily and accurately categorised, their requirements identified, and staff can interact with them efficiently, leading to higher sales and better customer retention .
We can tailor a CRM system to meet your exact requirements and integrate it seamlessly with your website or install it as a standalone application. To discuss how a CRM system might help your business or organisation please call 07970 790807.
Online Booking Systems
Is YOUR product or service suitable for online booking? If so we can build a website or mobile app which will give you access to a new generation of shoppers…
An online booking system is software which allows a potential customer to book and pay for an activity or service through your website. Online booking has grown to supersede traditional telephone systems, which require staff to be on hand to take bookings manually. An online booking system allows you to manage appointments on-the-move and access your calendar and schedule anywhere. Online booking systems are ideal for the following sectors:
Private Medical Consultants
Sports & Fitness Professionals
Tutors and Teachers
Counsellors & Psychotherapists
We can tailor an online booking system to meet your exact requirements and integrate it seamlessly with your website. To discuss how an online booking system might help your business or organisation please call 07970 790807.